The practices and policies that are followed by southwestarfly.com to ensure the protection of your personal information are stated below. We aim to protect any personal information that is obtained by us when, you use this website ("Site"). You are agreeing to the following policies and practices when visiting this website.
Information collected by us
General: Any information that is entered by you on the website or is given to us on telephone, e-mail, fax, etc. is stored by us. Stored information includes information regarding your identification like your first name, last name, telephone number, postal address, e-mail addresses, etc. In a few cases, the billing information (like credit card number, cardholder name, and expiry date) is also stored. The information about a person's traveller preference, such as meal preferences, seat selections, frequent flyer/car/hotel information etc. might also be requested from you. One can opt for not providing such information to us, but many of which will be required for you to enrol as a member with us or to carry out tasks like purchasing products or services, completing traveller profile, participating in surveys and contests, asking questions or initiating any other transactions.
Passenger Information : When a person makes arrangements on behalf of another person through southwestarfly.com , then the travel preferences and personal information of the individual would be required on the name of which the bookings/ arrangements are made. The consent of the individual whose information is being provided to southwestarfly.com is required, because the access to view or change the information will only be available through the account of the person making the booking.
Information from Other Sources: We might also add information that is obtained periodically from our business partners and other independent third-party sources to our account information.
Updated delivery information, Address information (Which is used to correct records and facilitate proper delivery of travel information),
Demographic information (Which is used to understand the potential purchasing preferences of our customers)
Automatic Information Some information relating to your computer is automatically collected when you are visiting the Site. For Instance, the website collects your IP address, Software of Web browser (like Google Chrome or Internet Explorer), and the referring Web site. Information relating to your online activity may also be collected. One of the reasons behind collecting this automatic information includes our aim of customizing the user experience.
How We Use Your Information: Sensitive Billing information is used by southwestarfly.com in order to complete the travel purchases that are made by you. The sensitive Billing information includes information like credit card number, cardholder name, expiration date etc. Other general Information is also used about you, for the following purposes:
Your Information may be shared by southwestarfly.com with the following entities:
Suppliers- These include airlines, hotels, cruises, car rental agencies, etc. They are those people/ parties which fulfil your travel requirements. All services throughout southwestarfly.com which are provided by a third-party supplier have been described in the same way. Your email address is not shared with these suppliers. We may however do so if they require it for fulfilling any reservations, which you have done through southwestarfly.com. The use of this information is restricted to that purpose. No limitations are placed on our suppliers' using or disclosing any other personal information of yours. Hence, the reviewing of the Privacy Policies of the other travel suppliers (The products of whom you are buying through southwestarfly.com) is encouraged by us. It is to be noted that you can also be contacted by these suppliers for obtaining any necessary or additional information, which may be required to process your travel reservation. Third-party vendors- The Third Party Vendors are those vendors who are providing services and/or functions on our behalf. They include the vendors who are providing the services of (or relating to):
In response of court orders, subpoenas, or any other legal process; for establishing or exercising our legal rights; for defending against legal claims; or as may be required by law. In cases like these, ee reserve all rights for raising or waiving any legal objections or rights that are available to us..
In the case when we feel that it is necessary to prevent, investigate, or take action against illegal or suspected illegal activities; for the protection and defence of rights, property, or safety of southwestarfly.com, our customers, or others; and also in relation to our Terms of Service and other agreements.
In case of a relation of a corporate transaction, like a divestiture, consolidation, merger, or sale of assets.
Aggregate and anonymous information might also be shared by us with third parties. These third parties include investors and advertisers. The information communicated does not contain any personal information. It is only used for the purpose of development of content and services that you might find interesting according to us The Choices that you can make with respect to the collection and usage of your information
Protection of your information :We strive at the protection of any information provided by you and aim at making you feel comfortable in dealing with southwestarfly.com. It is not possible to provide guarantee about the security, the website still has implemented several technical, administrative and physical security techniques and procedures that help in the protection of your personal information that is provided to us. For instance, the ersonal information can only be accessed by authorized employees that too only for permitted business operations and functions. We also use encryption when any sensitive personal information is transmitted between our system and yours.
Unauthorised people are prevented from gaining access to your information by the deployment of firewalls and other intrusion detection systems.
Children's Privacy southwestarfly.com does not sell and travel or related services, which can be purchased by children. If any child who is under the age of 13 years sends information to us, then we use the information only for responding directly to the child.
The child is informed about or need to have parental consent before receiving the personal information.
What about phishing? : At no point of time is your credit card information, or any other details like login name, or password, there in an insecure or unsolicited e-mail or also telephone communication. Emailing you or calling you in response to your inquiry for service is only done. We lay great concern to Phishing or the Identity theft. We also prioritise the safeguarding of information so as to help protect you from phishing. You can visit southwestarfly.com to obtain more information about phishing.
Accessing and changing the Account: The information about the order you place will be provided by southwestarfly.com to you, or to anyone else who is mentioned in your account as a contact. The information provided will or can include the following:
Information about your order can in cases of some products, may also be provided to the other individuals who are named in the order. For responding to a subpoena or for complying with the laws, the information might also be provided to a third party. The users have an access and the ability to update the personally Identifiable Information. The personal account profile can be visited any time by logging and clicking on the "My Account" link. My Account gives the ability to
(i)Review and update the Contact Data, (ii)To remove the Personally Identifiable Information
Such data or a part of it may be maintained by southwestarfly.com in its archives, even after the information being removed from the site.
How secure is the personal information collected by us?: We are committed towards the security of data. We have the latest devices for encryption and security. Besides, in order to secure and safeguard the information collected by us, we have also implemented electronic, physical and managerial procedures. The transmitting of personal and Credit card information is done by our secure servers. There is no guarantee of 100% security with respect to the information that is transmitted to or from your devices to our site and the information is provided by you at your own risk. Hence, the liability for Loss, Theft, unauthorized access, interception of your data is disclaimed by us. You acknowledge and assume all these risks by using this site.
We collect your personal and travel information based purely on your bookings. We collect details like your full name, contact information, residential address, email address, fax number and billing information during member registration and online bookings. We also require information with regards to your preferences in terms of preferred airline, destination and travel period. These informative details are of key importance to ensure the correct booking. Rest assured, we preserve all information with the highest levels of safety and security.
We also automatically gather information about your computer details, including the server, IP address, referring website and browser. This information is gathered for no other reason than to ensure your protection from fraud.
We use your personal information, like name and contact details to process your bookings, send confirmations, manage your account and provide other essential notifications about your bookings. We also use your information for sending you promotional emails and offers, so that you can take advantage of all of our travel related opportunities.
The most important information collected from you is your billing details, which includes your credit card or payment transaction details. We understand the sensitivity of disclosing this information, however, we cannot avoid collecting these details for the purpose of processing your travel bookings. The card number, card holder name, expiry date and the card verification value number at the back of the card are essential, but we ensure to restrict the use solely for your bookings.company around the experience of its customers.